Equipment-based services, such as ATMs, online brokerage firms, and automated car washes, do not have the marketing concern of
A) inconsistency.
B) intangibility.
C) inseparability.
D) inventory.
E) independence.

Question

Quizplus · Accepted Answer

Equipment-based services do not have the marketing concern of inconsistency because they rely on machines, which provide uniform and consistent service delivery, unlike human-based services that can vary.

Equipment-Based Services, Such as ATMs, Online Brokerage Firms, and Automated