________ is defined as a group of processes in an organization that makes service seamless to customers by ensuring that things work properly and the customer is satisfied.
A) Customer-friendly system
B) Employee empowerment
C) Product development
D) Management information system

Question

Quizplus · Accepted Answer

A customer-friendly system is designed to ensure seamless service to customers by making sure that everything works properly and the customer is satisfied. This involves processes and practices within an organization that prioritize customer satisfaction and ease of use.

________ Is Defined as a Group of Processes in an Organization