Profit, even at the expense of customers' satisfaction, is the major thrust of the marketing concept.

Name: Profit, even at the expense of customers' satisfaction, is the major thrust of the marketing concept.
Brand: Quizplus
Rating: 4.8 (34 reviews)

Question

Quizplus · Accepted Answer

The marketing concept focuses on creating customer value and satisfaction in order to achieve long-term profitability. Prioritizing profits over customer satisfaction can lead to short-term gains but a loss of customer loyalty and decreased profitability in the long run.

Profit, Even at the Expense of Customers' Satisfaction, Is the Major