The mixture of physical items,sensual benefits,and psychological benefits provided to a customer with a service is known as quality function deployment.

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a method used to transform customer needs into engineering characteristics for a product or service, not the mixture of physical items, sensual benefits, and psychological benefits.

The Mixture of Physical Items,sensual Benefits,and Psychological Benefits Provided to a Customer