The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?
A) Technical, interpersonal, and informational
B) Technical, human, and conceptual
C) Interpersonal, decisional, and informational
D) Organizing, planning, and leading
E) Leading, decisional, and human

Question

Quizplus · Accepted Answer

Robert Katz identified three essential skills of management as technical skills (such as those required for specific tasks), human skills (such as communication and leadership), and conceptual skills (such as problem-solving and decision-making). These three categories are sometimes referred to as the "Katz three-skill approach." Option A correctly identifies three categories, but the specific categories are incorrect. Option C and D both have categories that are not supported by Katz's theory, and option E only identifies two categories.

The Essential Skills of Management, According to Robert Katz, Can