When the waiting cost incurred likely varies based on some customer characteristic, an appropriate queuing model is
A)single channel, single phase.
B)single channel, multiple phase.
C)multiple channel, single priority.
D)multiple channel, multiple phase.
E)multiple channel, multiple priority.

Question

Quizplus · Accepted Answer

When the waiting cost varies based on customer characteristics, a multiple channel, multiple priority queuing model is appropriate. This allows for different types of customers to be served through different channels and prioritized accordingly, optimizing the service process based on the varying waiting costs associated with different customer groups.

When the Waiting Cost Incurred Likely Varies Based on Some