Ward has been hired by Fictional Corp to manage the IT infrastructure group. One of the first questions he asks is how they keep track of all of the information about their servers, operating systems, networking gear, and applications. He is answered that some people have some of the information in spreadsheets, but that there appear to be different versions of that spreadsheet floating around. Which of the following might he decide to implement?
A) Baselines
B) KPIs
C) CMDB
D) CMS
Correct Answer:
Verified
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