Other determinants of ________ include effective knowledge management; flexibility of work processes; innovations in products, services, or processes; and the availability of discretionary resources.
A) adaptation to the environment
B) efficiency and process reliability
C) strategic human resource management
D) competitive strategy
Correct Answer:
Verified
Q32: At a company call center, an incentive
Q33: The term _ is sometimes used to
Q34: Process reliability _.
A) is conceptualized primarily as
Q35: _ includes decisions about the types of
Q36: A rapid response to changing conditions and
Q38: Human capital is MORE important for an
Q39: Efficiency is less important when _.
A) the
Q40: Which is an example of a method
Q41: The implementation of a new strategy or
Q42: Discretion is constrained _.
A) by powerful external
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