Which of the following is an example of a performance measure that is appropriate for an investment centre but not a profit centre or cost centre?
A) Quality of service
B) Income from operations
C) Rate of return on investment
D) Gross profit margin
Correct Answer:
Verified
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Q7: Non-financial measures of performance assess items such
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Q9: An operating KPI measures whether a business
Q10: In the context of performance measurement, drivers
Q12: The financial perspective of a balanced scorecard
Q13: It is primarily the non-financial measures in
Q14: The rate of return on investment is
Q15: A driver KPI measures factors that will
Q16: A major strength of financial measures is
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