Techniques to assist leaders in easing the tensions of downsizing include all EXCEPT:
A) involving employees.
B) communicating more, not less.
C) providing assistance to displaced workers.
D) using email to communicate layoffs.

Question

Quizplus · Accepted Answer

Using email to communicate layoffs is not an effective technique to ease tensions during downsizing. It is impersonal and can be seen as disrespectful to the affected employees. It is crucial for leaders to communicate directly and transparently with employees to ease tensions during downsizing.

Techniques to Assist Leaders in Easing the Tensions of Downsizing