A(n) ____ occurs when actual performance is less or greater than standard.
A) Control point.
B) Objective.
C) Deviation.
D) Goal.

Question

Quizplus · Accepted Answer

A deviation is defined as a departure or divergence from a standard or norm. Therefore, when actual performance falls short of or exceeds the standard, it is referred to as a deviation. The other options - control point, objective, and goal - are all related to performance management, but they do not specifically refer to a situation in which actual performance deviates from the standard.

A(n) ____ Occurs When Actual Performance Is Less or Greater