The second building block of a quality improvement system is ________.
A) people
B) organizational learning and knowledge
C) culture
D) closeness to customers
E) information and finance
Correct Answer:
Verified
Q6: Learning needs assessment, training design, and delivery
Q7: Quality improvement requires the interactions on a
Q8: A company's profitability is not affected by
Q9: People represent the core of a firm's
Q10: Evidence indicates that some employees will forgo
Q12: The second building block of a quality
Q13: Which of the following building blocks of
Q14: The quality system must be in alignment
Q15: Which of the following is not necessary
Q16: For a quality system to function effectively,
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