The categories of activities that are required to produce and sell products, non-value-added and value-added, are defined from which of the following perspectives?
A)Industry
B)Management
C)Customer
D)Organization

Question

Quizplus · Accepted Answer

The categories of activities that are required to produce and sell products, non-value-added and value-added, are defined from the customer's perspective. This is because value-added activities are those that customers perceive as adding value to the product or service, and are willing to pay for, whereas non-value-added activities do not add value from the customer's viewpoint and ideally should be minimized or eliminated.

The Categories of Activities That Are Required to Produce and Sell