Which of the following is not a measure of performance for a balanced scorecard?
A)Stock price
B)Defect rates
C)Customer satisfaction
D)A hold strategy

Question

Quizplus · Accepted Answer

A hold strategy is not a measure of performance for a balanced scorecard. The balanced scorecard typically includes measures in the areas of financial performance, customer satisfaction, internal business processes, and learning and growth. measures such as stock price, defect rates, and customer satisfaction would be appropriate for a balanced scorecard, but a hold strategy is not a measurable performance indicator.

Which of the Following Is Not a Measure of Performance