________ refers to the sameness of product quality from unit to unit.
A) Consistency
B) Reliability
C) Performance
D) Quality control

Question

Quizplus · Accepted Answer

Consistency refers to the uniformity of product quality from unit to unit, which is an important aspect in maintaining customer satisfaction and loyalty. Reliability refers to the ability of the product or service to perform consistently over time, while performance refers to how well the product or service meets its intended purpose. Quality control encompasses all of these aspects, but consistency specifically relates to the uniformity of product quality.

________ Refers to the Sameness of Product Quality from Unit