Which of the following would be considered a high-contact system?
A) gas company
B) electric company
C) lawn care company
D) barber shop

Question

Quizplus · Accepted Answer

A high-contact system refers to a service where customers have a high level of interaction with the service provider. In a barber shop, customers directly interact with the barber for the entire service, which qualifies it as a high-contact system. Gas and electric companies provide services that do not require direct interaction with customers, while lawn care companies may have some level of interaction but not to the same extent as a barber shop.

Which of the Following Would Be Considered a High-Contact System