When Toshiba takes apart a Xerox copier and tests each component,it is engaging in ________.
A) competitive product analysis
B) benchmarking
C) total quality management
D) quality reliability analysis

Question

Quizplus · Accepted Answer

Toshiba is taking apart a Xerox copier and testing each component to see how it works and how well it is made. This is a form of competitive product analysis, which is the process of studying the products of competitors to identify their strengths and weaknesses.

When Toshiba Takes Apart a Xerox Copier and Tests Each