The reliability of an operation is normally NOT improved by which one of the following procedures?
A) Ensuring some activities in the operation are 'fail-safe'.
B) Laying off employees who cause faults in the operation.
C) Designing out fail points in the operation.
D) Building redundancy into the operation.

Question

Quizplus · Accepted Answer

Laying off employees who cause faults in the operation may actually decrease reliability by disrupting the knowledge and skills that those employees had in the operation. It is generally more effective to train employees to prevent errors and to have quality control measures in place to catch errors before they become significant faults.

The Reliability of an Operation Is Normally NOT Improved by Which