In periods of high demand, an operation might buy capacity from other organisations. This is called:

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Subcontracting is defined as an agreement in which one company contracts another company to perform certain tasks or services under the control and direction of the first company. In the case of high demand, an operation might opt to buy capacity from other organizations by subcontracting work to them. This allows the operation to meet the increased demand without having to expand its own capacity permanently. Third party logistics refers to outsourcing logistics functions to a third-party provider. Annualised hours is a type of flexible working arrangement in which an employee's hours are calculated based on an annual figure rather than a weekly one. Value creation refers to the process of adding value to a product or service through various means, such as improving quality, increasing efficiency, or enhancing customer experience.

In Periods of High Demand, an Operation Might Buy Capacity