The systems transition responsible for moving business processes from an internal management perspective to an interactive, internal, and external perspective is?
A)The evolution of Customer Relationship Management (CRM) into Supply Chain Management (SCM)
B)The evolution of ERP systems into ERP II systems
C)The evolution of Electronic Data Interchange (EDI) into ERP II systems
D)None of the above

Question

Quizplus · Accepted Answer

The evolution of ERP systems into ERP II systems is responsible for moving business processes from an internal management perspective to an interactive, internal, and external perspective. ERP II systems integrate various internal and external business processes, such as supply chain management, customer relationship management, and business intelligence, to create a seamless integrated system. The evolution of Customer Relationship Management (CRM) into Supply Chain Management (SCM) (choice A) is a subset of ERP II systems. While Electronic Data Interchange (EDI) (choice C) is a precursor to ERP systems and not directly responsible for the transition discussed in the question.

The Systems Transition Responsible for Moving Business Processes from an Internal