According to David McClelland and John Atkinson's needs theory, people are likely to deal well with the public and make good customer service staff if they are motivated by the need for:
A) achievement.
B) affiliation.
C) power.
D) esteem.
E) recognition.

Question

Quizplus · Accepted Answer

McClelland and Atkinson's needs theory suggests that individuals motivated by the need for affiliation are more likely to excel in roles that involve dealing with the public and providing good customer service, as they value building relationships and working with others.

According to David McClelland and John Atkinson's Needs Theory, People