The group leadership skill of active listening includes all the following EXCEPT
A) sensing underlying messages.
B) the ability to formulate your next response while listen-ing.
C) noting gestures and changes in expression.
D) being sensitive to discrepancies between a member's words and body language.

Question

Quizplus · Accepted Answer

Active listening emphasizes fully concentrating, understanding, responding, and then remembering what is being said. It does not include formulating a response while listening, as this can detract from the ability to fully understand and engage with the speaker's message.

The Group Leadership Skill of Active Listening Includes All the Following