Question 1

In the context of the various roles of generalist practitioners, a _____ provides guidance to clients and assists them in a planned change or problem-solving process.

Accepted Answer

A counselor provides guidance and support to clients in a therapeutic relationship to assist them in addressing and resolving personal or interpersonal problems. They help clients develop coping strategies, explore their thoughts and feelings, and make decisions about their lives. They also assist clients in a planned change or problem-solving process. While brokers, mediators, and case managers may also provide guidance and support to clients, they each have a different focus and set of responsibilities.

Question 2

A _____ is a practitioner who, on the behalf of a specific client, coordinates needed services provided by any number of agencies, organizations, or facilities.

Accepted Answer

A case manager is a practitioner who coordinates services for a specific client from multiple agencies, organizations, or facilities. A mediator helps parties resolve conflicts, a spokesperson represents or speaks on behalf of an individual or group, and a counselor provides therapeutic support and guidance to individuals or groups.

Question 3

A practitioner who speaks out on behalf of clients to promote fair and equitable treatment or gain needed resources is known as a(n)_____.

Accepted Answer

An advocate is a practitioner who speaks out on behalf of clients to promote fair and equitable treatment or gain needed resources.

Question 4

Fallacies that can trick people into false beliefs include all of the following except :

Accepted Answer

Relying on evidence-based practice is not a fallacy that can trick people into false beliefs, as evidence-based practice involves drawing conclusions based on empirical evidence and scientific research. The other options listed (being vague, relying on case examples, being biased or unobjective) are all fallacies that can manipulate people into accepting false beliefs.

Question 5

A practitioner who guides a group experience is known as a(n)_____.

Accepted Answer

A facilitator is someone who guides a group experience. They help to create a safe and supportive environment that encourages participation and collaboration among group members. Facilitators are skilled at managing group dynamics and helping participants to achieve their goals. They may work in a variety of settings, including educational, organizational, or therapeutic contexts.

Question 6

_____ refers to making a generalized, imprecise statement about occurrences or conditions thus giving false impressions that can lead to inaccuracies or potentially bogus assumptions.

Accepted Answer

Being vague refers to making imprecise statements that can lead to inaccurate assumptions. Appealing to authority refers to using a supposed authority figure to sway opinions, circular reasoning refers to using the argument to prove itself, and begging the question refers to assuming the truth of what one is trying to prove.

Question 7

At the engagement stage of the planned-change process, conveying _____ involves enhancing workers' positive feelings toward another person by promoting a sense of comfort and well-being in that person.

Accepted Answer

Conveying warmth involves promoting positive feelings and a sense of comfort and well-being in the person. Empathy is the ability to understand and share the feelings of another person, whereas genuineness involves being honest and open with one's personal feelings and reactions.

Question 8

In the context of the planned-change process, _____ refers to the process of determining the extent to which a given intervention was effective in achieving its goals.

Accepted Answer

Evaluation is the process of determining the effectiveness of a planned intervention or change. This involves assessing whether the intervention achieved its goals and objectives, and determining whether any adjustments or modifications are needed in order to improve its effectiveness. Planning involves developing a strategy or plan for implementing a change, implementation involves carrying out the plan, and assessment involves gathering data to determine the current state of affairs.

Question 9

A(n)_____ is a practitioner who identifies and convenes community members and resources to identify unmet community needs and effect changes for the better in their community.

Accepted Answer

A mobilizer is a practitioner who identifies and convenes community members and resources to identify unmet community needs and effect changes for the better in their community. They work towards mobilizing community resources to bring about change and development. Facilitators help with the process of group decision-making, educators provide information and teach skills, while mediators assist in resolving conflicts.

Question 10

One of the dimensions involved at the engagement stage of the planned-change process is _____ that involves not only being in tune with how clients feel but also conveying to them in a sincere and open manner that workers understand how they feel.

Accepted Answer

Empathy is the dimension involved at the engagement stage of the planned-change process that involves understanding clients' feelings and conveying workers' understanding in a sincere and open manner. Genuineness and warmth are also important dimensions, but they are not specifically related to the clients' feelings in the same way that empathy is.

Question 11

The term _____ is defined as the application of an eclectic knowledge base, professional values, and a wide range of skills to target individual, family, group, organizational, or community systems for change .

Accepted Answer

Generalist practice is the exact description given in the statement. Cognitive research is a research methodology, social reengineering is not a recognized term, and strategic management refers to business management strategies.

Question 12

All of the following are aspects of professionalism except :

Accepted Answer

Focusing completely on personal and professional growth rather than on clients is not an aspect of professionalism, as it puts personal interests ahead of the needs and interests of clients. The other options (B, C, and D) are all aspects of professionalism.

Question 13

The _____ stage of the planned-change process involves the investigation and determination of variables affecting an identified problem or issue as viewed from micro, mezzo, or macro perspectives.

Accepted Answer

The assessment stage of the planned-change process involves the thorough investigation and determination of variables affecting an identified problem or issue, as viewed from micro, mezzo, or macro perspectives. This stage involves gathering data and information about the problem, including its causes, effects, and potential solutions.

Question 14

The process of critical thinking employs:

Accepted Answer

The Triple-A approach is a framework for critical thinking that includes analyzing arguments, assessing evidence, and articulating insights. The other options (Delphi technique, contingency planning, classical conditioning) are not directly related to critical thinking.

Question 15

_____ means that workers continue to be themselves while working to accomplish goals in their professional role.

Accepted Answer

Genuineness refers to the concept of being authentic or real, and this is important in the workplace so that workers can build trust with their colleagues and clients. Empathy and warmth are also important in fostering positive relationships, but they do not specifically address the idea of being oneself.

Question 16

_____ refers to discrimination based on preconceived notions about older people, regardless of their individual qualities and capabilities.

Accepted Answer

Ageism is the discrimination and prejudice towards people based on their age, specifically against older people. It involves stereotyping, marginalizing, and limiting opportunities for individuals just because of their age.

Question 17

During which of the following is true of the important aspects of the planning stage in the planned-change process?

Accepted Answer

During the planning stage of the planned-change process, it is important for a social worker to work collaboratively with the client to create a treatment plan. The social worker should not dictate to the client what should be included in the plan. The client should be involved in identifying the goals, objectives, and interventions to be used to address their problems. Prioritizing the problems faced by the client is necessary to deliver effective interventions. The social worker should also identify and design alternative interventions to ensure that the plan is flexible and adaptable to the changing needs of the client. Helping the client identify the pros and cons of any intervention is also crucial to promote their active involvement in the change process. Therefore, the best choice is A.

Question 18

_____ involves how lines of authority and communication operate within an agency, how the administration runs that agency, and what the agency environment is like.

Accepted Answer

Organizational structure refers to how lines of authority and communication operate within an agency, how the administration runs that agency, and what the agency environment is like. Client empowerment involves promoting the autonomy and decision-making capabilities of clients in the helping process. Micromanagement refers to excessive control and involvement in the minute details of a process. Horizontal integration refers to the integration of services across different levels or types of care.

Question 19

The _____ stage of the planned-change process is the initial period when practitioners orient themselves to the problem at hand and begin to establish communication and a relationship with others also addressing the problem.

Accepted Answer

The engagement stage is the first stage of planned-change process where practitioners try to establish relationships and communicate with others who are dealing with the problem. During this stage, the practitioners get to know the people and their perspectives, develop a rapport with them and build trust. They also use this stage to identify key stakeholders, gather information, and understand the problem from different angles.

Question 20

The role of a (n)_____ is to resolve arguments or disagreements among individual, family, group, organizational, or community systems in conflict .

Accepted Answer

A mediator is specifically trained to help parties in conflict to come to an agreement or resolution. A facilitator typically helps a group communicate and work together more effectively, but may not necessarily have training in resolving conflict. An advocate may support one side in a conflict, rather than remaining neutral like a mediator. An educator may provide information and teach skills, but may not specifically focus on conflict resolution.

Quiz 4: The Process of Generalist Practice