Henry is having a problem with the electrical system on his current laptop. The battery for the laptop will not charge. Henry took the AC adapter and battery from another laptop that is known to work, and put them in his current laptop, but still the battery will not charge.
What possible actions can Henry take to make his laptop usable? (Select all that apply.)
A) Henry can replace the battery again, as the second battery could also be bad.
B) Henry can replace the laptop system board.
C) Henry can purchase a new laptop.
D) Henry can use the laptop only when it's connected to the power using the AC adapter.

Question

Quizplus · Accepted Answer

Explanation: Since replacing the battery and AC adapter with known working ones did not solve the issue, the problem likely lies with the laptop's internal components, such as the system board (B). Purchasing a new laptop (C) is a surefire way to resolve the issue, albeit at a higher cost. Using the laptop only when connected to power (D) is a viable workaround if the battery cannot be charged, allowing the laptop to be used without a functioning battery. Replacing the battery again (A) is not a practical solution since the issue persisted even with a known good battery.

Henry Is Having a Problem with the Electrical System on His