The _____ perspective identifies the infrastructure and skills needed to carry out business processes, interact with customers, and achieve long-term financial growth.
A) customer
B) learning and growth
C) financial
D) business process

Question

Quizplus · Accepted Answer

The learning and growth perspective focuses on the infrastructure and skills needed to carry out business processes, interact with customers, and achieve long-term financial growth. Choice A (customer perspective) focuses on understanding customer needs and preferences, Choice C (financial perspective) focuses on financial metrics and profitability, and Choice D (business process perspective) focuses on improving internal processes and efficiency.

The _____ Perspective Identifies the Infrastructure and Skills Needed to Carry