Which of the following is the first step involved in benchmarking?
A) Harvesting and analyzing data
B) Finding the best companies for each process
C) Identifying the processes to benchmark
D) Creating plans for improvement

Question

Quizplus · Accepted Answer

The first step involved in benchmarking is identifying the processes to benchmark. Before moving forward with any analysis or improvement plans, it is important to determine which processes are most important to benchmark and measure against industry standards. Once these processes are identified, then harvesting and analyzing data, finding the best companies for each process, and creating plans for improvement can all be undertaken.

Which of the Following Is the First Step Involved in Benchmarking