Marilyn brought her $400 silk dress to University Dry Cleaners to be cleaned. On the back of the ticket she received in exchange for the dress was written, "Liability limited to five times the cost of cleaning." Marilyn's dress was lost and University now claims it owes her no more than $53.25, five times the cost of cleaning. Is that true?

Question

Quizplus · Accepted Answer

The limitation of liability was not communicated to Marilyn in a manner that she was aware of or agreed to, as it was written on the back of the ticket she received.

Marilyn Brought Her $400 Silk Dress to University Dry Cleaners