Westside Exterminating specializes in termite inspection and treatments for homes and buildings. Westside's contract guarantees that the Westside termite treatment will keep "your property termite-free for five years." The Richards had Westside treat their property. After one year, the Richards discovered that there were termites in their trees. They called Westside and requested help with the trees. Westside explained that "Property" covers structures, but not the yard, plants, and trees. The Richards did not understand that limitation. Westside says, "We lose a customer here and there once they find out about the "property" limitation, but we just keep signing people up and continue to make money." Which theory of business ethics does Westside follow?
A) Peter Drucker
B) The credo theory
C) Albert Carr
D) Both a and b

Question

Quizplus · Accepted Answer

Westside follows the theory proposed by Albert Carr, which states that business ethics should be separate from personal ethics, and that businesses should focus on making profits rather than adhering to strict ethical principles. Westside's behavior of intentionally misleading customers and exploiting their lack of understanding about the limitations of the contract is an example of this theory in action.

Westside Exterminating Specializes in Termite Inspection and Treatments for Homes