Telling a customer that he needs repair work done on a vehicle when the vehicle is in fine condition is unethical and misrepresentation.

Question

Quizplus · Accepted Answer

It is unethical and dishonest to tell a customer that their vehicle needs repair work done when it is actually in fine condition. This can result in the customer paying for unnecessary repairs and can damage the trust between the customer and the mechanic or dealership.

Telling a Customer That He Needs Repair Work Done on a Vehicle