Communicating in a courteous way
A) means using messages that conform to the expected polite, considerate behavior of the business world
B) does not involve discussing sensitive or confidential issues with employees in private
C) helps build goodwill among managers and employees
D) both A and C

Question

Quizplus · Accepted Answer

Communicating in a courteous way means using polite and considerate messages that are expected in the business world. This type of communication helps to build goodwill among managers and employees, which is essential for a positive and productive workplace environment. It is also important to keep sensitive or confidential issues private, so Option B is incorrect. Therefore, the best choice is D) both A and C.

Communicating in a Courteous Way