Employees for companies with established service standards tend to achieve a higher level of productivity.
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Q3: When difficult people are ignored, they tend
Q4: Managers build trust by treating all personal
Q5: When employees are not trained and unable
Q6: Standards do not have to be stated
Q7: The goal of conflict resolution is to
Q9: Valuable leaders of customer service departments are
Q10: One of the most important rules for
Q11: Most of the best managers in an
Q12: The CSR position is a good occupation
Q13: Customer service employees are often at the
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