At McDonald's locations in China,managers regularly go table to table,chatting with customers as they eat their food.McDonald's has adapted to culture differences in ____.
A) service personnel recruitment
B) the wait experience
C) customer expectations about service levels
D) back-stage elements
Correct Answer:
Verified
Q16: In India and the USA,McDonald's connotes convenience
Q17: Consumers in the United States are more
Q18: Attitudes towards waiting in lines are similar
Q19: Technological advances have allowed many services to
Q20: Brands provide a name or symbol that
Q22: Lenevo's sales outside China were hurt after
Q23: Citibank,Chase,and BankAmerica are examples of _.
A)global products
B)services
C)social
Q24: Marketing services are difficult to standardize because
A)they
Q25: Tamper-proof labels and holograms are examples of
Q26: Which of the following offers good protection
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