SoundCare Health Services, a health plan, recently conducted a situation analysis. One step in this analysis required SoundCare to examine its current activities, its strengths and weaknesses, and its ability to respond to potential threats and opportunities in the environment. This activity provided SoundCare with a realistic appraisal of its capabilities. One weakness that SoundCare identified during this process was that it lacked an effective program for preventing and detecting violations of law. SoundCare decided to remedy this weakness by using the 1991 Federal Sentencing Guidelines for Organizations as a model for its compliance program. By definition, the activity that SoundCare conducted when it examined its strengths, weaknesses, and capabilities is known as

Question

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The activity described in the scenario is an internal assessment, which involves evaluating an organization's current activities, strengths and weaknesses, and ability to respond to potential threats and opportunities. This process provides the organization with a realistic appraisal of its capabilities and can help identify areas for improvement. In this case, SoundCare identified a weakness in its compliance program and decided to use a model to develop a new program.

SoundCare Health Services, a Health Plan, Recently Conducted a Situation