The HIM Department at General Hospital has been experiencing an average 30- minute delay in the retrieval of records requested by the Emergency Department. Which one of the following corrective actions would be most effective in reducing the delay in retrieval of requested records?

Question

Quizplus · Accepted Answer

Reviewing and possibly re-engineering the retrieval process is the most effective way to identify specific areas of inefficiency and implement solutions to decrease the retrieval time. Offering a prize or increasing staff without addressing the underlying processes may not effectively address the root cause of the problem. Allowing requesters to retrieve records themselves could potentially result in security and confidentiality issues.

The HIM Department at General Hospital Has Been Experiencing an Average