Crystal Has Received a Copy of Some Documents from Her

Crystal has received a copy of some documents from her medical record. In the request, she had specifically requested the discharge summary, history and physical, operative report, pathology report, laboratory results, and x-ray reports. The records that she received only included the discharge summary and history and physical. The enclosed letter said that the other documents were not enclosed because of the minimum necessary rule. What should the director tell Crystal when she calls?

A) The clerk was appropriate in what was sent.
B) The operative report should have been included too.
C) The operative report and pathology report should have been included.
D) All of the requested information should have been sent because the patient is an exception to the minimum necessary rule.