As the Director of Health Information Services, you manage the department with the assistance of four supervisors. One day you observe a coder coding charts from the face sheet without reviewing the record for additional documentation. The most appropriate course of action would be to

Question

Quizplus · Accepted Answer

As the Director of Health Information Services, it is your responsibility to maintain the quality of work in the department. The correct course of action in this scenario would be to discuss the concern with the Supervisor of Coding and direct her to address the issue immediately. She can then take appropriate steps to retrain the coder and ensure that the entire record is reviewed for correct code assignment. Discussing the problem with the CFO or doing nothing is not the most appropriate course of action in this scenario.

As the Director of Health Information Services, You Manage the Department