Which of the following activities would improve how a tool is deployed within an organization? a) Roll out the tool across the organization as quickly as possible to all users. b) Conduct periodic lessons learn reviews with tool users. c) Provide technical support to the test team for each type of tool. d) If a tool is not being used, withdraw it and look for an alternative. e) Make sure processes are improved to reflect a new tool.

Question

Quizplus · Accepted Answer

Rolling out the tool across the organization as quickly as possible may result in not enough time for user training leading to poor adoption of the tool. Withdrawing the tool if it's not being used without understanding the root cause of the problem may not be the best approach. Providing technical support to the test team for each type of tool alone may not be sufficient to ensure widespread adoption of the tool. 
Conducting periodic lessons learn reviews with tool users will help to identify how the tool is being used and what improvements can be made. Making sure processes are improved to reflect a new tool will help to integrate the tool into existing workflows. Therefore, options b, c, and e are the best choices.

Which of the Following Activities Would Improve How a Tool