Urban Fashions has become very profitable and now employs in large numbers.Serena,the owner of the firm,had been very informal in running the company.However,with the increase in the size of the firm,she feels that the informal ways of management have become ineffective.In order to structure the behavior of employees,Serena wants to introduce written codes of conduct and regulations into the firm.The method used by Serena is referred to as _____.

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Formalization refers to the process of introducing written rules, codes of conduct, and regulations in an organization to structure the behavior of employees. This is what Serena plans to do as the informal ways of management have become ineffective. Disintermediation involves eliminating intermediaries in a supply chain, nationalization refers to the process of transferring ownership of a private sector organization to the government, and decentralization involves delegating decision-making authority to lower levels in the organization. These options are unrelated to Serena's situation.

Urban Fashions Has Become Very Profitable and Now Employs in Large