Which dimension includes the knowledge needed for the management of services?
A) Organizations and people
B) Value streams and processes
C) Information and technology
D) Partners and suppliers
Correct Answer:
Verified
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Q47: Which function is responsible for the management
Q48: Which is an objective of the design
Q49: Which statement about the 'four Ps' of
Q50: Which guiding principle considers the importance of
Q52: What are guiding principles?
A) A set of
Q53: Which guiding principle is PRIMARILY concerned with
Q54: Which service catalogue view is considered beneficial
Q55: Which competencies are required by the 'service
Q56: Why should some service requests be fulfilled
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