A methodology for creating mutually beneficial relations between consumers and service providers is called
A)Customer Relationship Management.
B)Sales Management.
C)Consumer Collaborative Management.
D)Collaborative Supply Management.

Question

Quizplus · Accepted Answer

Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with customers and potential customers. It involves using data analysis about customers' history with a company to improve business relationships, specifically focusing on customer retention and ultimately driving sales growth.

A Methodology for Creating Mutually Beneficial Relations Between Consumers and Service