A user is given a new tablet. When using the touch screen, the user reports the cursor highlights and selects items unintentionally. The issue does not happen when using an external mouse. Which of the following should the technician do FIRST to resolve this issue?
A) Run the calibration utility
B) Disable the touch functionality
C) Update the touch-screen driver
D) Reinstall the OS
Correct Answer:
Verified
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