A user notices a crushing sound coming from a multifunction printer. The user investigates and notices several pages printed off center, and some of the pages did not print. A technician arrives to troubleshoot and notices the MFP has several warnings. Which of the following steps should the technician take to resolve the issues? (Choose two.)
A) Replace the rollers
B) Clean the transfer drum
C) Clear the counters
D) Replace the toner
E) Delete all the print jobs
F) Clear the paper jam

Question

Quizplus · Accepted Answer

Replacing the rollers can help resolve issues with off-center printing and paper jams, while clearing the paper jam addresses the immediate cause of the crushing sound and incomplete printing.

A User Notices a Crushing Sound Coming from a Multifunction