An end user reports a Windows based PC just had a BSOD. The PC rebooted, and the user is now logged back in and working without any issues. Which of the following should a technician check FIRST to begin troubleshooting?
A) Hard drive S.M.A.R.T. data
B) Event Viewer
C) Device Manager
D) BIOS settings
E) Performance Monitor

Question

Quizplus · Accepted Answer

The Event Viewer should be checked first as it logs system events, including errors and warnings, which can provide detailed information about the cause of the BSOD.

An End User Reports a Windows Based PC Just Had