Which of the following terms describes the process of moving returned goods from a customer to a retail store or FC, from a retail store to a DC, or from a DC to a vendor for the purpose of capturing value or proper disposal?
A) Ticketing
B) Reverse supply chain
C) Marking
D) Cross-docking
E) Exception management logistics

Question

Quizplus · Accepted Answer

A reverse supply chain processes merchandise that is returned because it is damaged, has been recalled, is no longer sold to customers because its selling season has ended, was incorrectly sent to a store or directly to a customer, has been discontinued, or there is excessive inventory in stores or DCs.

Which of the Following Terms Describes the Process of Moving