Question 1

Which of the following helps guarantee nonhazardous working conditions for employees?

Accepted Answer

Beginning with the Occupational Safety and Health Act (OSHA) of 1970, a body of law has grown that requires organizations to provide employees with nonhazardous working conditions (most recently augmented by an update to the Toxic Substances Control Act of 1975).

Question 2

Lacey has a degenerative eye disease that is causing her to gradually lose her eyesight. When Lacey asked her employer, Ideal Accessories, to purchase a low-vision computer for her use at work, she was fired. Ideal Accessories has violated the

Accepted Answer

The Americans with Disabilities Act (ADA) prohibits discrimination against essentially qualified employees with physical or mental disabilities or chronic illness, and requires "reasonable accommodation" be provided so they can perform their job duties.

Question 3

Which of the following is the most effective source of new employees?

Accepted Answer

In general, the most effective sources are employee referrals because, to protect their own reputations, employees are fairly careful about whom they recommend, and they know the qualifications of both the job and the prospective employee.

Question 4

________ occurs when people are hired or promoted, or denied hiring or promotion, for reasons not relevant to the job.

Accepted Answer

Discrimination occurs when people are hired or promoted, or denied hiring or promotion, for reasons not relevant to the job, such as skin color or eye shape, gender, religion, national origin, and the like.

Question 5

Which piece of legislation first established the U.S. federal minimum wage?

Accepted Answer

Passage of the Fair Labor Standards Act of 1938 established minimum living standards for workers engaged in interstate commerce, including provision of a federal minimum wage.

Question 6

________ is the process of locating and attracting qualified applicants for jobs open in the organization.

Accepted Answer

Recruiting is the process of locating and attracting qualified applicants for jobs open in the organization.

Question 7

Marlene works in a manufacturing facility, Carz Parts. Throughout the building there were posters and calendars of a sexually explicit nature, making Marlene very uncomfortable. Carz Parts

Accepted Answer

In the hostile environment type of sexual harassment, the person being sexually harassed doesn't risk economic harm but experiences an offensive or intimidating work environment.

Question 8

Which of the following statements about sexual harassment is true?

Accepted Answer

In the quid pro quo type of sexual harassment, the person to whom the unwanted sexual attention is directed is put in the position of jeopardizing being hired for a job or obtaining job benefits or opportunities unless he or she implicitly or explicitly acquiesces.

Question 9

The ________ enforce(s) procedures allowing employees to vote to have a union and for collective bargaining.

Accepted Answer

Legislation passed in 1935 (the Wagner Act) resulted in the National Labor Relations Board, which enforces procedures whereby employees vote to have a union and for collective bargaining. Collective bargaining consists of negotiations between management and employees about disputes over compensation, benefits, working conditions, and job security.

Question 10

The Equal Employment Opportunity Commission was established by the

Accepted Answer

The effort to reduce discrimination in employment based on racial, ethnic, and religious bigotry and gender stereotypes began with Title VII of the Civil Rights Act of 1964. This act established the Equal Employment Opportunity (EEO) Commission, which enforces antidiscrimination laws.

Question 11

For years, a mathematics professor experienced abusive behavior at a community college where he taught. It began with a few deans spreading rumors and false accusations that threatened his job. The abuse was emotionally draining and took time and focus away from his job. The professor was the victim of

Accepted Answer

Bullying is repeated mistreatment of one or more persons by one or more perpetrators; it is abusive physical, psychological, verbal, or nonverbal behavior that is threatening, humiliating, or intimidating.

Question 12

________ entails job posting, which means placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet.

Accepted Answer

Most vacant positions in organizations are filled through internal recruitment, mainly through job posting, which means placing information about job vacancies and qualifications on bulletin boards, in newsletters, and on the organization's intranet.

Question 13

To ________, Lance, an HR manager, used reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor pool in his geographic area.

Accepted Answer

You can recruit employees from either inside or outside the organization. In looking outside, you need to consider the availability of talent in your industry's and geographic area's labor pool, the training of people graduating, and such factors as what kind of people are moving into your area. The U.S. Bureau of Labor Statistics and the U.S. Census Bureau issue reports on such matters.

Question 14

After being referred by a friend, Hedyeh attended a job interview. She didn't feel it went well, but she was surprised when her friend told her the boss didn't like that Hedyeh had worn her hijab, a traditional headscarf worn by Muslim women. The boss told a coworker after the interview, "Our customers prefer working with Christians." Hedyeh is a victim of

Accepted Answer

Discrimination occurs when people are hired or promoted, or denied hiring or promotion, for reasons not relevant to the job, such as skin color or eye shape, gender, religion, national origin, and the like.

Question 15

The ________ requires employers with more than 50 employees to provide health insurance.

Accepted Answer

The Patient Protection and Affordable Care Act requires employers with more than 50 employees to provide health insurance. More than 60 percent of working-age Americans who signed up for Medicaid or a private health plan through the Affordable Care Act get health care they previously couldn't get.

Question 16

A(n) ________ is a report listing an organization's employees by name, education, training, languages, and other important information.

Accepted Answer

A human resource inventory is a report listing your organization's employees by name, education, training, languages, and other important information.

Question 17

If a firm gives all international assignments to people without disabilities, assuming they will therefore not require special accommodations, which type of workplace discrimination has occurred?

Accepted Answer

There are two types of workplace discrimination: adverse impact and disparate treatment. Disparate treatment results when employees from protected groups (such as individuals with disabilities) are intentionally treated differently. An example would be making a decision to give all international assignments to people with no disabilities because of the assumption that they won't need any special accommodations related to travel.

Question 18

Which type of workplace discrimination occurs when an organization uses an employment practice that results in unfavorable outcomes to a protected class?

Accepted Answer

There are two types of workplace discrimination, adverse impact and disparate treatment. Adverse impact occurs when an organization uses an employment practice or procedure that results in unfavorable outcomes to a protected class (such as Hispanics) over another group of people (such as non-Hispanic whites).

Question 19

A Seattle-based software firm, Sysco, was growing rapidly and hiring frequently, but it primarily focused on campus recruiting at two Washington universities, UW and Seattle University. When one 45-year-old candidate did not get an interview after a phone screening, he went to the company's website and noted all of the young people in charge. Which law allows him to file a lawsuit against Sysco alleging discrimination?

Accepted Answer

The Age Discrimination in Employment Act (ADEA) prohibits discrimination in employees over 40 years old and restricts mandatory retirement.

Question 20

The ________ is a law that requires an extension of health insurance benefits after termination.

Accepted Answer

The Consolidated Omnibus Budget Reconciliation Act (COBRA) requires an extension of health insurance benefits after termination.

Quiz 9: Human Resource Management: Getting the Right People