Question 1

Why should whistle-blowers be protected in an organization? In your opinion, where does protection of the whistle-blower fall in the relationship between legal requirements (or rule of law) and ethical standards?

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Question 2

The president of a college once said in a guest lecture to a management class on his campus that, "The only important facet of leadership is symbolism." Although many people on his campus would disagree with his views on leadership because of mismanagement that occurred during his presidency, his claim about the importance of symbolism lives on. Explain his view in light of our text's discussion of values based leadership.

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Question 3

Give an example of an ethical dilemma that would perplex you as a manager if it were to occur in an organization where you work. What makes the situation you describe meet the definition of "ethical dilemma?"

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Question 4

Explain corporate social responsibility and why so many companies are embracing it. Give some examples of ways companies are good corporate citizens.

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Question 5

Explain why ethical behavior of companies is as much an issue of organization culture as it is an issue of personal ethics.

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Question 6

Describe the characteristics that define values-based leaders.

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Question 7

What is values-based leadership? Give an example.

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Question 8

Discuss how organizations are managing and coordinating ethics activities.

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Question 9

Assume that you have just been promoted to a plant manager's position in a city 500 miles from your previous position. As you become acquainted with the workers, supervisors, and procedures of the plant, you come to the conclusion that the values and attitudes of the workers and supervisors are the source of the low morale in the plant, as well as the apathetic attitude toward production. Quality inspections have shown that there are a large number of defects in the finished product. Explain the kinds of things you might do to change the organizational culture to one that will be more conducive to positive morale and higher production with better quality.

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Quiz 10: Organizational Culture and Ethical Values