A policy statement published in the Online Journal of Nursing Informatics (Storck, 2017) provides guidelines for health professional\patient texting. Which practice is recommended?

Question

Quizplus · Accepted Answer

It is suggested that patient's first and last names not be stored in the phone contacts; use only first name and last initial to ensure privacy. The healthcare provider's phone being used to send text messages to patients needs to be password protected. There is no reason to have the patient change their password after each communication. All means should be taken to assure the patient's phone number for receiving texts is correct, but it is not necessary for the patient to be called prior to being texted. Only if text messages contain substantial clinical information relevant to the patient's care should the information be transcribed into the patient's medical record.

A Policy Statement Published in the Online Journal of Nursing