Which of the following is not appropriate to include in a letter responding to a complaint?
A) Purpose of the letter
B) Description of action that will be taken
C) Proofreading errors
D) Description of the problem
Correct Answer:
Verified
Q14: As a communication intern in an insurance
Q15: Which of the following is an effective
Q16: Which of the following applies to effective
Q17: Which of the following is not a
Q18: Which of the following is the most
Q20: Which of the following is not true
Q21: Formal business letters do not need to
Q22: Apologies might have legal ramifications, as they
Q23: Block formats letters convey a sense of
Q24: When writing a letter, using a colon
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