Which Behavior Should the Nurse Exhibit to Facilitate Empathetic Communication

Which behavior should the nurse exhibit to facilitate empathetic communication?

A) Solicits feedback from the patient
B) Uses language perceived as patronizing
C) Calls the patient by his or her preferred name
D) Solicits feedback from the patient and uses language perceived as patronizing
E) Solicits feedback from the patient and calls the patient by his or her preferred name