Two important considerations in service delivery are managing customer expectations and incorporating self-service technologies.

Name: Two important considerations in service delivery are managing customer expectations and incorporating self-service technologies.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Managing customer expectations is essential in service delivery to meet their needs and ensure their satisfaction. Incorporating self-service technologies can also improve the efficiency and convenience of service delivery.

Two Important Considerations in Service Delivery Are Managing Customer Expectations